Repair Request
We crafted your Holly Lane piece to be a cherished heirloom that you can wear and pass on for generations.
Our Quality Guarantee
Regardless of when you ordered it, if you have a Holly Lane piece that is in need of repair, we will gladly repair the original piece at no charge with free return shipping!
Important Repair Deadline: All items needing repair must be received by our studio no later than February 20th, 2025. After this date, we will not be accepting repairs. We recommend visiting a local jeweler for future repair needs.
How It Works
Follow these simple steps to request a repair:
- Fill out the form below with a short description of the needed repairs
- Photos may be requested to better assess the repair
- We'll reply within 1-2 business days with next steps
- Ship your item promptly to ensure we can complete repairs before February 20th
Request a Repair
Fill out the form below and we'll get back to you within 1-2 business days, within our studio hours of 9am-4pm EST, Monday-Friday. If you haven't received a response within 1-2 business days, please check your spam folder - our replies often end up there! 😊