Little Bird Rewards
With our Little Bird Rewards program, you can earn points and redeem them for coupons! We also occasionally offer exclusive deals to our Little Birds Rewards members, just as a way of saying "thank you" for being a loyal customer!
How do I sign up?
All you need is a Holly Lane account!
If you already have an account with us, you are automatically enrolled in our rewards program. Just make sure you are logged in before placing your order to earn points for your purchases!
If you don't have an account with us, you can sign up here!
How do I earn points?
For every dollar you spend with us, you will earn one point. You can also earn bonus points for your birthday, and completing certain tasks like following us on social media. You will receive an email letting you know how many points you've earned each time you place an order or complete a task. To see how many points you have in total, be sure you are logged in to your account and click the blue button with the crowned sparrow in the lower part of your screen to open the rewards panel.
How do I redeem my points?
Once you have earned enough points, you can redeem them for coupons for either $5 off (200 points) or $10 off (400 points). To redeem points, open the rewards panel by clicking the blue button with the crowned sparrow in the lower section of your screen. Be sure you are logged in; if not, log in first by clicking the blue sign in link. Once you have logged in to your account you will see your point total at the top of the panel. Scroll down and you will see what rewards you can redeem. Click the blue "view button to see more details about the reward. Clicking the blue "redeem" button at that point will deduct the respective number of points from your total and provide you with a unique code that you can use at checkout for your discount! You will also receive an email with your code.
I've redeemed a reward. Now what?
You can hang on to your code until you're ready to make your purchase. Your code will be saved to your account, and sent to you via email, but if for some reason you cannot locate your code, contact us and we can help you retrieve it!
When you're ready to use your code, add at least $30 worth of product to your cart, and proceed to checkout. You will enter your coupon code in the "Gift card or discount code" section. On your desktop computer it will be on the right hand side under your order summary. Be sure to click “Apply". On your mobile phone tap "Show order summary" to expand the section and enter in the “Gift card or discount codes” field. Be sure to click “Apply".
Please note at this time we are unable to combine discount codes. However if you are placing your order and using a discount code for a current sale promotion and would also like to use your rewards code, place your order and then reach out to us with your rewards code and order number. We will be happy to apply your reward to your order!
What are referrals?
Your referral link is a special URL unique to you. You will find this link in your rewards panel. You can copy and share this link with your friends via email or social media, and when your friends access our site using that link, they will receive a special $5 coupon to use towards their first order with us. When they make a purchase with that code, you will receive a $5 coupon yourself, as a thank you for your referral!
I forgot to sign in and didn't get points for my order. What can I do?
No worries! All you need to do is contact us with your email address and order number and we will be happy to adjust your point total for you!
Contact us and we will be able to answer any additional questions to may have!