When will my order ship?
Once your order is placed, it is hand assemble and double checked for quality assurance. Your order will ship within one to three business days and you will receive an email with tracking info once your order has shipped.
My order has shipped but hasn't arrived
Know that we'll do our very best to get your order out the door and on its way as quickly as possible, but once it leaves our studio and is with the Post Office there's nothing we can do to expedite shipping or locate your package. Please note that delivery dates cannot be guaranteed.
The Post Office can have unaccounted for delays that can make your shipping take a little longer than expected. Keep an eye on your tracking! If your package hasn't moved locations in 5 business days, please contact your local post office with your tracking number.
What will my order come with?
A Story Card small printed note, about the size of a business card, that shares the verse or sentiment that inspired your piece.
Gift box or pouches are included with each piece.
Your jewelry handcrafted sterling silver, made with meaning.
Do you ship internationally?
We're happy to say we currently ship to:
Australia, Canada, China, France, Germany, Philippines, Singapore, Switzerland and United Kingdom First Class International Shipping through the USPS.
To place your international order, simply select your country at checkout and enter your address.
International orders will ship within 1-3 business days and should arrive within 4-6 weeks from the date shipped. Please note that we cannot guarantee a specific delivery time frame that your order will be delivered by and that we are not responsible for loss, damage or any additional fees and service charges that may be incurred by customs.
You may receive an additional amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not be held responsible for any extra charges once your package has been shipped. If you refuse to pay these extra charges, the return shipping and any additional fees (including, but not limited to, repair fee and restocking fee) will be deducted from the cost of your order, with any remaining funds being refunded to you. Customs are quite different in each country. You may check with the Customs Department of your country for more information about their import policies.
If you'd like to request shipping to your country, please contact us.