If you don't love your Holly Lane jewelry, we're happy to accept items purchased directly from us for a refund or exchange up to 6 months after purchase or a credit + $5 up to 30 days after purchase.
Credit + $5
Enjoy FREE return shipping and a Holly Lane e-gift card for the amount of your return + $5.

Refund - $5
Receive a refund back to your original payment method, minus a $5 shipping fee.

Love it but need a different size? Enjoy a FREE return shipping label and FREE shipping back.

Please fill out the form below to request a return. We'll email you back within 2-3 business days.
Need a repair? Please fill out the form below.

Returning a gift? No problem! Just fill out the form above, no need to know your order number, and we'll get your return started.

Credit +$5: Available for returns requested within 30 days of original shipment date. If approved for Credit +$5 you will receive receive a free return label. Once your return has been received we will email you a Holly Lane e-gift card for the amount of the item(s) you returned plus $5. Credits and bonuses are not redeemable for cash. Orders are not eligible if a previous return against this order already received the $5 credit. A maximum of 2 bonuses can be accrued within a 30-day period. Returns received after 30 days requesting store credit will be receive free shipping without $5 credit.

Refund -$5: A flat fee of $5.00 will be deducted from your refund total at the time your return is processed. Your refund will be applied to your original payment method minus this fee. The fee will be applied once per return (not once per order). If you are returning multiple items from one order, avoid additional fees by returning them together.

Exchange: We only offer exchanges for the same item in a different size or if an item needs to be repaired. We are unable to accommodate exchanges for different items at this time. Exchanges are free when you use the shipping label we provide.

We're sorry, but personalized items are not eligible for refunds, exchanges or credits.