Holly Lane is closing permanently on February 20th.

Repairs accepted through Feb 20.
Qualified returns accepted through April 12.
Limited customer service available through April 30.

A: No, all current inventory is final. Once it's sold out, it won't be restocked.

A: Yes, but time is limited. Any items needing repair must be received by our studio no later than February 20th, 2025. Please ship your items promptly to ensure we can complete your repairs before we pause operations.

A: All Little Bird Rewards points must be redeemed by February 20th, 2025. After this date, unused points will expire as we pause our rewards program.

How to redeem your points:

1. Log into your account at hollylane.com
2. Click on the rewards icon to view your points
3. Choose your redemption amount and redeem your points for a discount code
4. Use your discount code on any purchase during our closeout sale (up to 50% off sitewide)

Save even more by stacking your rewards with our closeout sale pricing!

Quick steps:

1. Go to our Return Center and select one of the last four options under "Return Reason"
2. Follow the prompts - you'll receive a prepaid return shipping label via email
3. Ship your item back to us
4. Once received, we'll refund your original payment method minus a $5 restocking fee

Important notes:

• Original shipping fees are not refundable
• If you paid with both a credit card and gift card, your refund will be split between both

A: Please contact us immediately at contact@hollylane.com. For orders placed before January 12th, standard return policies apply. For orders placed after January 12th, we'll work with you on a case-by-case basis for damaged or defective items.

A: Yes, we'll continue to provide limited customer service for existing orders and returns through April 30th, 2025.